Senior Executive - Operations

Senior Executive - Operations

We are expanding our team and are looking for enthusiastic individuals to join us as Associate Executive – Operations or Senior Executive – Operations. Based on your experience and performance during the interview process, the position will be assigned accordingly. This is a fantastic opportunity for both freshers and experienced candidates who are passionate about e-commerce, digital marketing, and operations management.

Key Responsibilities

Depending on your experience and skill set, your responsibilities may include but are not limited to:

Search Engine Optimization (SEO):
- Assist in developing and implementing SEO strategies to improve organic search rankings and drive qualified traffic.
- Conduct keyword research, site audits, and competitor analysis.
- Optimize website content, meta-data, and landing pages for search engines.
- Monitor and analyze SEO performance using tools like Google Analytics and Search Console.
- Stay updated with the latest SEO trends and algorithm changes.
Paid Advertising (PPC):
- Support the planning and execution of PPC campaigns across platforms such as Google Ads, Bing Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads.
- Monitor campaign performance and assist in optimizing for ROI.
- Help conduct A/B testing on ad creatives and landing pages.
- Generate reports on campaign performance and provide insights.
Social Media Management:
- Assist in developing social media strategies to increase brand awareness and engagement.
- Manage and grow social media profiles on platforms like Facebook, Instagram, Twitter, LinkedIn, etc.
- Create and curate engaging content, including posts, images, videos, and stories.
- Monitor social media trends, respond to customer inquiries, and engage with the online community.
- Analyze social media metrics and adjust strategies accordingly.
E-commerce Backend Operations:
- Manage and maintain e-commerce platforms such as Shopify, WooCommerce, or Magento stores.
- Handle online marketplaces including Amazon, Flipkart, eBay, and others, ensuring optimal product listings and account health.
- Oversee product listings, inventory levels, pricing updates, and promotional activities across all platforms.
- Coordinate with supply chain and logistics teams for timely order fulfillment.
- Monitor website and marketplace performance, troubleshoot issues, and assist with technical enhancements.
- Implement strategies to improve user experience, increase conversion rates, and maximize sales across all e-commerce channels.
Analytics and Reporting:
- Utilize analytics tools to track website traffic, customer behavior, and campaign performance.
- Prepare reports and dashboards for management review.
- Analyze data to identify trends, insights, and areas for improvement.
- Assist in making data-driven decisions to optimize marketing strategies and operations.
Customer Experience Enhancement:
- Monitor customer feedback and reviews on all platforms to identify areas for improvement.
- Implement initiatives to enhance customer satisfaction and loyalty.
- Collaborate with customer service teams to resolve issues promptly.
Collaboration and Learning:
- Work closely with cross-functional teams including marketing, sales, product development, and IT.
- Participate in training sessions and workshops to enhance your skills.
- Show willingness to learn and adapt to new tools and technologies.

Skills

- Basic understanding of e-commerce operations, SEO, PPC, and social media platforms.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Willingness to learn and adapt in a fast-paced environment.

Additional Qualifications:

- Experience in the mentioned areas is a plus.
- Candidates with experience in partial areas and a strong desire to learn are encouraged to apply.
- Certifications related to e-commerce platforms, digital marketing tools, and online marketplaces are advantageous but not mandatory.

Educational Qualification

Bachelor’s degree in Marketing, Business Administration, Information Technology, or a related field.

Experience

For Senior Executive Position:

- - Minimum of 2-5 years of experience in e-commerce operations, digital marketing, or a similar role.
  - Experience managing e-commerce platforms like Shopify, WooCommerce, or Magento.
  - Familiarity with online marketplaces such as Amazon, Flipkart, eBay, etc.

For Associate Executive Position:

- - Freshers are welcome to apply.
  - Any prior experience or internships in related fields will be considered a plus.
  - Willingness to learn about e-commerce platforms and online marketplaces.

What We Offer

Competitive salary based on experience and performance.
Opportunity for growth and career advancement within the company.
Professional development and training opportunities.
A collaborative and supportive work environment.
Exposure to various aspects of e-commerce and digital marketing.
Health insurance and wellness programs.
Employee engagement activities and team-building events.

Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and any relevant experience to info@sirican.com with the subject line “Application for Associate/Senior Executive – Operations.”